![]() (2) But it get's is worse: After about one week the software was detecting a thread in one of our Chrome browser tabs and froze up, leaving a white or black field on the screen to make it impossible to operate the PC any further. ![]() I had to research the user forum to find the link to the complete download package - So facit: It is available, but the company are unwilling to share - ZERO stars! Good luck when your company has 100+ machines to cover. You only get a starter mini package and then have to repetitively downlaod over and obver again the full 500+MB package. The company will NOT, not even on request, give you the link to the full download. (1) Instalation on multiple computers (purchased a 5 PC license) a horror. This is one of the worst nightmare piece of antivirus software we have ever purchased. If the reader is looking for a security solution, with a built in VPN for downloading, do yourself a favor and look elsewhere, there are better solutions available pity it took me 3 months and $70 to figure it out It is important for the public to realize that despite a pretty website, glowing accolades, and bogus reviews, even a reasonably priced security solution can screw up and does, and there does not seem to be a solution forthcoming. It is quite clear that Bitdefender does not have the ability to correct this matter, in fact, I seriously doubt that the next level of support even exists. That was one of agents pass the buck lines. And no emails from Bitdefender do not go to junk. They even claim no requests received, meaning no efforts have been made to solve issue. It is 3 months in and no solutions have been found. No response but a simple mindless automated email assuring a solution will be found. I have raised this issue with BD support not once but twice and it seems I have been ignored (they haven't done anything but send worthless automated messages) They have even talked me into sending log files, with only goodness knows what kind of personal info collected. When using competitors VPN (2 Different) my down load speed is 2.26 Mb/s. ![]() When attempting to utilize Bitdefender VPN when downloading the Down Load Speed I realize is about 128 kb/s.
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